Port of Houston terminals to remain closed due to ‘hardware failure,’ authorities say - KPRC Click2Houston

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HOUSTON – Two of the Port of Houston’s terminals are closed again Thursday after a hardware failure, authorities said. In a statement, authorities stressed that this was not a cyberattack on the massive facility’s system.

Port of Houston authorities said Bayport and Barbours Cut Container Terminals will not open due to the continuing issue and an update is expected on Thursday morning.

The executive director, Roger Guenther, issued this letter on Wednesday about the situation:

“To all of Port Houston Customers and Stakeholders,

Yesterday, in advance of the truck gates opening at their normal time of 7:00 a.m. we experienced a major failure of the storage devices that support all of the applications used to operate both Barbours Cut and Bayport Container Terminals. Our staff responded immediately and moved the applications and associated data to a redundant set of storage devices and the terminals were again operational by 10:00 a.m. Unfortunately, the redundant storage devices failed at 12:00 noon and the terminals have been unable to process any transactions since then. I want to be clear that this is not a cyber-attack on the Port Houston operating system. The ships that were already in progress have been able to continue working, but new vessel starts have not been possible. The truck gates at both container facilities are also idle. In addition to Port Authority staff, our contractors have also been working around the clock to rectify the issue as soon as possible. All necessary hardware is now in our possession, but configuration and restoration of all components has been a slow process. Frankly, the outlook for reopening today is not good. We will continue to provide updates through our normal communication channels with the industry. I can assure you that upon return to operation our plans include daily extended gate hours as well as weekend gates. Also, all available resources will be provided to continue vessel operations. We certainly recognize the impact this situation has on our industry partners and we ask for your patience. Also, please know that we have every available resource working to restore our systems and return to work to serve you as quickly as possible.

Sincerely,

Roger Guenther Executive Director”

The Port of Houston is along the Houston Ship Channel, a 52-mile ship channel. The port is the No. 1 U.S. port in waterborne tonnage, according to the Port of Houston’s website. Petroleum and petroleum products are leading import and export commodities.

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Port of Houston terminals to remain closed due to ‘hardware failure,’ authorities say - KPRC Click2Houston
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